Contact us

If you have any questions about our website or travel insurance policies then please contact us either by phone, e-mail or post.

By E-Mail:
Please e-mail your question(s) and we will reply as soon as possible. Email: customerservice@primaryinsurance.co.uk

By Phone:
Please call us on 0844 412 3111 . Lines are open:
8am to 8pm weekdays
9am to 1pm Saturdays and Sundays
Calls are recorded and may be monitored for training purposes.

By Post:
Primary Travel Insurance
1 Prince of Wales Road
Norwich
Norfolk
NR1 1AW